FAQ

We've compiled a frequently asked question list in order to help you make the most of our services. Your satisfaction is guaranteed when you use TeamGames

My Team member is not being added onto payments, what should I do?

Please make sure that the Team member has a TeamGames account. Afterwards make sure that the Team member has a valid PayPal account connected to their account. Last the username needs to be the username (and not an email address) of the Team member. They can provide their username by going to the Creator's Dashboard it will be next to their profile picture.

A command is not working as intended, what should I do?

When debugging a command please try and check the following.

  • Did you recently make any updates to the server that may interfere with the command?

  • Are there any errors that are being thrown? For example a 500 Bad Request?

  • Is the implementation correctly installed with the latest TeamGames library?

If you can confirm that these are not the issues. Please visit us on our community Discord channel. One of the perks of using TeamGames is that we provide customer support to all of our users. We care about your server's progress and want to see it succeed - let's work together to solve these issues.

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